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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions and material of the carabiner clips? A: The carabiner clips are 3 inches in size and made from durable aluminum.
- Q: How many carabiner clips are included in the set? A: Each set includes 10 carabiner clips along with 10 steel rings.
- Q: What is the weight limit for these carabiner clips? A: The break limit for static force is 150 lbs (68 kg), making them suitable for various applications.
- Q: Can these carabiner clips be used for outdoor activities? A: Yes, these clips are ideal for outdoor activities such as camping, hiking, fishing, and dog walking.
- Q: How does the spring-loaded gate mechanism work? A: The spring-loaded closing gate allows for smooth opening and closing, ensuring ease of use.
- Q: Are these carabiner clips resistant to rust and fading? A: Yes, the clips undergo an oxidation coloring process, making them resistant to rust and fading, except for scratching.
- Q: Can these clips be used with other accessories? A: Absolutely, they can be used with key rings, chains, ropes, and water bottles, among other accessories.
- Q: How many times can the spring clip be opened and closed? A: In testing, the improved spring clip can be opened and closed over 5000 times.
- Q: What is included in the package besides the carabiner clips? A: The package includes 10 carabiner clips and 10 standard size split key chain rings.
- Q: Are these clips suitable for indoor use? A: Yes, these carabiner clips are versatile and can be used for both indoor and outdoor equipment gear.
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