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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the Sunny Health & Fitness Row-N-Ride® Plus? A: The Sunny Health & Fitness Row-N-Ride® Plus has a maximum weight capacity of 300 pounds.
- Q: Can I use this machine for exercises other than squats? A: Yes, this multi-purpose exercise machine allows you to perform a variety of workouts, including deadlifts, incline chest presses, and bent-over rows.
- Q: What adjustable settings does the squat machine offer? A: The machine features three tailored squat assist angles of 30, 60, and 90 degrees, allowing you to customize your workout.
- Q: Is the Sunny Health & Fitness Row-N-Ride® Plus easy to assemble? A: Yes, the squat assist machine is designed for effortless assembly, making it quick and straightforward to set up.
- Q: How many resistance levels does this machine have? A: The Row-N-Ride® Plus offers four adjustable resistance levels to help you tailor your workout intensity.
- Q: Does the machine come with any additional features or apps? A: Yes, with your purchase, you get free access to the SunnyFit App, which includes over 1,000 trainer-led workouts and 10,000+ virtual scenic tours.
- Q: What materials is the Row-N-Ride® Plus made from? A: The machine is constructed from high-quality alloy steel, ensuring durability and stability during workouts.
- Q: Is the seat comfortable for extended use? A: Yes, the Row-N-Ride® Plus features a thick padded seat that enhances comfort during workouts.
- Q: Can the machine be stored easily? A: Yes, the Row-N-Ride® Plus is foldable, allowing for convenient storage in small spaces like offices or apartments.
- Q: Is this product suitable for users of all sizes? A: Absolutely, the machine includes ergonomic features, such as curved padded handles with four length options, accommodating users of various sizes.
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