Zoom
Survivor Filter PRO Extender Series - Portable Water Filter Pump with Extra Replacement Filters
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
-
Email: support@onlinesportsmall.com
-
Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the filtration level of the Survivor Filter PRO? A: The Survivor Filter PRO has an impressive filtration level of 0.01 microns, which effectively removes 99.999% of viruses, bacteria, and protozoa.
- Q: How long can I use the filters before needing a replacement? A: The pre-filter can be reused up to 100,000 liters, the carbon filter up to 2,000 liters, and the internal ultra filter also up to 100,000 liters.
- Q: Is the Survivor Filter PRO suitable for hiking and camping? A: Yes, the Survivor Filter PRO is designed for outdoor use, making it a lightweight and portable option for hiking and camping.
- Q: What comes included with the Survivor Filter PRO? A: The kit includes the Survivor Filter PRO pump, two ultra filters, two carbon filters, hoses, a backwashing syringe, and carrying cases.
- Q: How does the backwashing process work for the filters? A: Backwashing allows you to clean the pre-filter and ultra filter, extending their lifespan by using the included syringe to push clean water through the filters.
- Q: Can I use this water filter directly from any freshwater source? A: Yes, the Survivor Filter PRO can be used directly from lakes, rivers, and other freshwater sources, providing clean drinking water on-the-go.
- Q: What materials are used in the construction of the Survivor Filter PRO? A: The Survivor Filter PRO is made of durable Acrylonitrile Butadiene Styrene (ABS), ensuring it is lightweight yet robust for outdoor activities.
- Q: Is there a warranty for the Survivor Filter PRO? A: Yes, the Survivor Filter PRO comes with a lifetime warranty covering manufacturing and other defects.
- Q: What is the flow rate of the Survivor Filter PRO? A: The Survivor Filter PRO has a flow rate of 500ml per minute, allowing for quick and efficient filtration.
- Q: How do I clean and maintain the Survivor Filter PRO? A: Regularly backwash the filters as needed, and store the unit in a clean, dry place when not in use to ensure optimal performance.
Wishlist
Wishlist is empty.
Wishlist
Compare
Shopping cart
Your cart is empty.
Return to shop