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The carabiners are in mass production, if you have any problem about them, please contact us to fix it
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material are the Swatom Aluminum Carabiner Clips made from? A: The Swatom Aluminum Carabiner Clips are made from aluminum alloy, which is lightweight and durable.
- Q: What is the size and weight of each carabiner clip? A: Each carabiner clip measures 1.6 inches by 0.8 inches and weighs approximately 0.08 ounces.
- Q: How many carabiner clips are included in a pack? A: Each pack contains 10 carabiner clips.
- Q: What are the recommended uses for these carabiner clips? A: These clips are suitable for keychains, backpacks, pet leashes, hanging lightweight decorations, and other everyday carry (EDC) items.
- Q: Can these carabiner clips be used for climbing or high-altitude activities? A: No, it is not recommended to use these clips for mountaineering, rock climbing, ice climbing, or other high-altitude activities due to safety concerns.
- Q: What colors are available for the Swatom Aluminum Carabiner Clips? A: The Swatom Aluminum Carabiner Clips are available in black.
- Q: Are these carabiner clips suitable for outdoor activities? A: Yes, they are suitable for various outdoor activities such as hiking, fishing, camping, and traveling.
- Q: How should I care for and maintain the aluminum carabiner clips? A: To maintain the clips, keep them clean and dry. Avoid exposure to harsh chemicals and store them in a cool, dry place.
- Q: Can I use these clips for attaching items to my pet's leash? A: Yes, these clips can be used to attach lightweight items to a pet's leash.
- Q: Is there a weight limit for items that can be attached to these carabiner clips? A: While the clips are designed for lightweight items, they should not be used for heavy loads or for activities requiring significant strength.
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