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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the SWATOM Aluminum Carabiner Clip made of? A: The SWATOM Aluminum Carabiner Clip is made of aluminum alloy, which provides durability and lightweight performance.
- Q: What are the dimensions and weight of the carabiner? A: The carabiner measures 2.3 inches by 1.1 inches and weighs 0.18 ounces.
- Q: How many carabiners are included in a pack? A: Each pack contains 10 pieces of SWATOM Aluminum Carabiner Clips.
- Q: What are the recommended uses for these carabiners? A: These carabiners are suitable for keychains, backpacks, pet leashes, and hanging lightweight decorations and other EDC (Everyday Carry) items.
- Q: Can I use these carabiners for climbing or heavy loads? A: No, it is not recommended to use these carabiners for mountaineering, rock climbing, ice climbing, or any high-altitude activities. They are designed for hanging lightweight items only.
- Q: What color are the carabiners? A: The SWATOM Aluminum Carabiner Clips come in a black color.
- Q: Are the carabiners suitable for outdoor activities? A: Yes, these carabiners are suitable for various outdoor activities such as hiking, fishing, camping, and traveling.
- Q: What should I be cautious about when using these carabiners? A: For your safety, avoid using these carabiners for heavy-duty applications or in situations that require high strength, such as climbing or securing heavy loads.
- Q: How should I maintain the carabiners? A: To maintain the carabiners, keep them clean and dry. Avoid exposing them to harsh chemicals or extreme conditions that may cause wear or damage.
- Q: Can I use these carabiners for pet leashes? A: Yes, these carabiners are suitable for pet leashes, as they can securely attach to collars or harnesses for lightweight pets.
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