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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length range of the Swobbit Perfect Pole? A: The Swobbit Perfect Pole extends from 3 feet to 6 feet in length.
- Q: What material is the Swobbit Perfect Pole made of? A: The Swobbit Perfect Pole is made of durable plastic, ensuring lightweight and reliable usage.
- Q: Is the Swobbit Perfect Pole suitable for trekking? A: Yes, the Swobbit Perfect Pole is categorized under trekking poles, making it suitable for various outdoor activities.
- Q: How do I care for the Swobbit Perfect Pole? A: To care for the Swobbit Perfect Pole, clean it with mild soap and water after use and store it in a dry place.
- Q: Can the Swobbit Perfect Pole be used for other activities besides trekking? A: Yes, while designed for trekking, the Swobbit Perfect Pole can also be used for activities like hiking and camping.
- Q: What are the features of the Swobbit Perfect Pole? A: The features of the Swobbit Perfect Pole include its adjustable length, lightweight design, and sturdy construction.
- Q: Is the Swobbit Perfect Pole easy to transport? A: Yes, the lightweight plastic design and collapsible length make the Swobbit Perfect Pole easy to transport.
- Q: Does the Swobbit Perfect Pole have a warranty? A: Warranty information for the Swobbit Perfect Pole can vary; please check with the retailer for specific warranty details.
- Q: What is the weight of the Swobbit Perfect Pole? A: The Swobbit Perfect Pole is designed to be lightweight, though the exact weight may vary slightly depending on its configuration.
- Q: Can I use the Swobbit Perfect Pole on rugged terrain? A: Yes, the Swobbit Perfect Pole is designed to provide support and stability on various terrains, including rugged ones.
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