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Set yourself free with the Teeter FreeStep for the ultimate full-body workout, free from joint pain The FreeStep is the only home-use stepper with patented stride technology licensed from commercial PT equipment 93% of users surveyed reported the FreeStep is easier on their knees and back than other cardio options Ease joint strain with a natural stepping motion that prevents the knees from traveling over the toes and stabilizes the back and hips for an exceptionally stress-free workout Enjoy a Feel-Easier exercise with less muscle fatigue Smooth dual motion engages both the upper and lower body, distributing muscle exertion so you can go longer without getting tired Proven to burn 174% more calories than a recumbent bike, the FreeStep delivers a superior cardio workout while incorporating full-body resistance training to develop muscle strength throughout the whole body Access trainer-led classes FREE with the Teeter Move app get inspired and get moving with our huge variety of fun, motivating workouts designed for all fitness levels
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the benefits of using the Teeter FreeStep Recumbent Cross Trainer? A: The Teeter FreeStep provides a zero-impact workout, making it suitable for all fitness levels. It helps reduce stress on joints and back, making it ideal for users with conditions like arthritis or MS. The dual power motion engages both upper and lower body muscles, promoting a total body workout.
- Q: How does the patented physical therapy stride work? A: The patented stride technology mimics the natural stepping motion found in commercial physiotherapy equipment, allowing users to experience gentle and effective exercise at home. This design helps align joints for better muscle engagement while minimizing stress.
- Q: Is the Teeter FreeStep suitable for users of different heights? A: Yes, the Teeter FreeStep is designed to accommodate users ranging from 4 ft 11 in to 6 ft 6 in. It features adjustable seat height and grip positions for a customized workout experience.
- Q: Can I use the Teeter FreeStep quietly during the night? A: Absolutely! The FreeStep features whisper-quiet magnetic resistance, allowing you to adjust the intensity of your workout without disturbing others. Its friction-free operation ensures a silent, smooth ride.
- Q: What type of workouts can I expect from the free personal training app? A: The Teeter Move app offers a variety of classes that cater to different experience levels and workout types. It's designed to keep your workouts fun and engaging, helping you achieve visible results without any subscription fees.
- Q: How do the UltraGlide Bearings benefit my workout? A: The UltraGlide Bearings provide long-lasting frictionless motion for smooth start-up and stride transitions. This feature enhances the overall workout experience by allowing fluid movements, helping you focus on your exercise.
- Q: What safety features does the Teeter FreeStep include? A: The FreeStep includes SureGrip handles with a high-grade polyurethane coating for durability and safety. Additionally, the soft pedals are designed with a durable grip surface to ensure stability during workouts.
- Q: How can I track my progress with the Teeter FreeStep? A: The integrated digital console displays essential workout metrics such as time, distance, speed, and calorie burn. This feature helps you monitor your progress effectively and stay motivated throughout your fitness journey.
- Q: What is the assembly process like for the Teeter FreeStep? A: The assembly of the Teeter FreeStep is designed to be frustration-free and can be facilitated using the BILT app, ensuring a straightforward setup process for users.
- Q: What kind of warranty or support is available for the Teeter FreeStep? A: Teeter has over 40 years of experience in fitness equipment and offers US-based support for customers. The product is backed by a warranty, ensuring customers receive assistance and peace of mind with their purchase.
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