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TONBUX Basketball Hoop 10FT Adjustable Easily, Basketball Goal System for Kids Teens Youth Adults, Portable Hoops & Goals Outdoor with PC Backboard and Wheels
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the height range of the TONBUX Basketball Hoop? A: The TONBUX Basketball Hoop is adjustable from 5.25 feet to 10 feet, making it suitable for players of all ages.
- Q: Is the basketball hoop easy to move? A: Yes, the hoop features two sturdy wheels that allow for easy mobility, so you can play in different locations such as your backyard or a park.
- Q: What material is the backboard made of? A: The backboard is made of polycarbonate (PC), which is designed for durability and can withstand intense gameplay.
- Q: How stable is the basketball hoop during use? A: The hoop has an oversized base that supports up to 150 lbs when filled with water and up to 225 lbs with sand, along with a triangular support structure for enhanced stability.
- Q: Can children adjust the height of the hoop? A: Yes, the quick height adjustment system is designed to be easy to use, allowing even children to change the height effortlessly.
- Q: What is the size of the rim on the hoop? A: The hoop features an 18-inch regulation-size rim, which is suitable for standard basketball play.
- Q: Is the basketball hoop weather-resistant? A: Yes, the design and materials used for the TONBUX Basketball Hoop are intended to withstand various weather conditions, ensuring durability.
- Q: How can I ensure the hoop remains stable during use? A: To maximize stability, fill the base with either water or sand, and ensure the hoop is properly assembled according to the instructions.
- Q: Is this basketball hoop suitable for adults? A: Yes, the adjustable height feature makes it suitable for both kids and adults, allowing users of all ages to enjoy the game.
- Q: What are some benefits of owning this basketball hoop? A: Owning this basketball hoop provides opportunities for family bonding, encourages physical activity, and allows for friendly matches with neighbors.
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