Trekking Poles collapsible Hiking Poles - Auminum Alloy 7075 Trekking Sticks,Antishock and Quick Lock System, Telescopic, collapsible, Ultralight for Hiking, camping
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the key features of the Trekking Poles? A: The trekking poles feature an aluminum alloy 7075 construction, an antishock system, a quick lock mechanism, and are telescopic and collapsible, making them ultralight and easy to carry.
- Q: What is the material used for these trekking poles? A: These trekking poles are made from high-quality aluminum alloy 7075, which is known for its strength and lightweight properties.
- Q: How do I adjust the length of the trekking poles? A: You can easily adjust the length of the trekking poles using the quick lock system, allowing you to set the desired height for your comfort.
- Q: Are these trekking poles suitable for all types of terrain? A: Yes, these trekking poles are designed to provide stability and support on various terrains, including rocky paths, trails, and uneven surfaces.
- Q: How much do the trekking poles weigh? A: The trekking poles are ultralight, making them easy to carry for long hikes or camping trips, although the specific weight may vary slightly by model.
- Q: Can these poles be used for activities other than hiking? A: Yes, these trekking poles can also be used for camping, walking, and other outdoor activities where additional support is beneficial.
- Q: What is the maximum length of the collapsed trekking poles? A: The collapsed trekking poles are designed to be compact; the maximum collapsed length will vary, but they generally fit easily into backpacks.
- Q: How do I care for and maintain these trekking poles? A: To maintain the trekking poles, regularly check for any signs of wear, clean them after use, and store them in a dry place to prevent damage.
- Q: Is there a warranty or guarantee for the trekking poles? A: Warranty details may vary by seller, so it's recommended to check with the retailer for specific warranty information on the trekking poles.
- Q: Can I use these trekking poles in wet conditions? A: Yes, these trekking poles can be used in wet conditions; however, ensure they are dried properly after use to prevent corrosion.
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