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strongQAstrongQ: Is the strap elasticA: No The Tumaz stretch strap is made of ldquonon-elasticrdquo polycotton fabric It offers a very high resistance, for deeper stretching while building strength and stabilityQ: Why is the Tumaz Strap a lot more sturdy and softer than other strapsA: Here is our secret recipe: take some high-quality material, make a wider strap and use tight weaving to create a flexible and skin-friendly strap with smooth edgesQ: Who needs the Tumaz stretching strapA: The Tumaz stretching strap is designed for the professional yogiyogini, physical therapist, dancer, and it is also the perfect choice for your daily stretching or workoutQ: How do I clean the strapA: Just wash the strap with clear water and sun-dry itQ: What if I dont really like it after I bought itA: We are confident that it wonrsquot happen But you can contact us anytime, and we will offer the best solution We provide top customer service
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
-
Email: support@onlinesportsmall.com
-
Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: Is the Tumaz Stretching Strap elastic? A: No, the Tumaz Stretching Strap is made from non-elastic polycotton fabric, providing high resistance for effective stretching.
- Q: What makes the Tumaz Stretching Strap more durable and softer than others? A: The strap is crafted from high-quality materials, features a wider design, and utilizes tight weaving for flexibility and skin-friendliness.
- Q: Who can benefit from using the Tumaz Stretching Strap? A: The strap is ideal for professional yogis, physical therapists, dancers, and anyone looking to enhance their daily stretching or workout routine.
- Q: How do I clean the Tumaz Stretching Strap? A: Simply wash the strap with clear water and allow it to sun-dry for best results.
- Q: What if I'm not satisfied with the strap after purchase? A: If you're not satisfied, you can contact Tumaz for the best solution, as they provide top customer service.
- Q: What are the dimensions of the loops on the Tumaz Stretching Strap? A: Each loop measures longer than the standard multi-loop strap, specifically 7.48 inches in length, providing more room for stretching.
- Q: What is the maximum load capacity of the Tumaz Stretching Strap? A: The strap has been tested with a maximum load capacity of 2,379 lbs (1.079 ton), ensuring safety during use.
- Q: Is the Tumaz Stretching Strap suitable for various exercises? A: Yes, it is designed for multiple purposes, including yoga, physical therapy, pilates, dance, and daily stretching.
- Q: Is the strap eco-friendly? A: Yes, the Tumaz Stretching Strap is made with eco-friendly dyes, making it a safe choice for both users and the environment.
- Q: What warranty or guarantee does Tumaz offer for this strap? A: Tumaz provides a 60-day warranty period, offering a replacement or refund for all products without any reason needed.
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