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specially for equestrian clubs
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the Ueemph Riding Crop? A: The Ueemph Riding Crop measures 18 inches in total length, with a handle length of 4.5 inches.
- Q: What materials are used in the construction of the riding crop? A: The riding crop features a faux leather paddle, providing a high-quality and durable option for equestrian use.
- Q: Is the handle of the riding crop designed for comfort? A: Yes, the handle is designed to be anti-skidding, ensuring a comfortable grip during use.
- Q: How is the Ueemph Riding Crop packaged? A: The riding crop comes packaged in a nice satin bag, which makes it easy to conceal and store.
- Q: Can the Ueemph Riding Crop be easily carried? A: Yes, the lightweight design allows for easy carrying, making it convenient for use at equestrian clubs.
- Q: What should I do if I am not satisfied with the product? A: If you are not satisfied with the Ueemph Riding Crop, you can email for a replacement or refund, as it comes with a 100% satisfaction guarantee.
- Q: Is this riding crop suitable for beginners? A: Yes, the Ueemph Riding Crop is suitable for both beginners and experienced riders due to its comfortable design and ease of use.
- Q: How should I care for the riding crop to ensure its longevity? A: To care for the riding crop, store it in a cool, dry place and clean the faux leather paddle with a damp cloth to remove any dirt.
- Q: What is the weight of the Ueemph Riding Crop? A: The Ueemph Riding Crop is designed to be lightweight, allowing for ease of handling without sacrificing durability.
- Q: Does the riding crop have any special storage features? A: Yes, it features a stainless steel D-ring that allows you to hang the crop when not in use, aiding in storage.
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