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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Uflex Twin Lever Top Mount Control used for? A: The Uflex Twin Lever Top Mount Control is designed for controlling throttle and shift functions in marine applications, providing precise handling and maneuverability.
- Q: What materials are used in the construction of this control unit? A: The control unit is made primarily of high-quality plastic, ensuring durability and resistance to corrosion in marine environments.
- Q: Does the Uflex Twin Lever Control come with a trim switch? A: No, this specific model does not include a trim switch; it is designed as a neutral lock control without additional trim functionality.
- Q: Is the Uflex Twin Lever Control compatible with all types of boats? A: While the Uflex Twin Lever Control is versatile, compatibility may vary based on your boat's engine and existing control systems. It's recommended to check compatibility with your specific setup.
- Q: How do I install the Uflex Twin Lever Control? A: Installation instructions are included with the product. Generally, it involves securing the unit to the top mount location and connecting it to the throttle and shift cables.
- Q: What are the main features of the Uflex Twin Lever Control? A: Key features include dual lever operation for throttle and shift, a compact design for easy mounting, and a neutral lock for safety during operation.
- Q: Can I use this control with a single engine? A: Yes, the Uflex Twin Lever Control can be used with single engine setups, providing an efficient solution for throttle and shift control.
- Q: What should I do if the control becomes stiff or difficult to operate? A: If the control becomes stiff, it's advisable to check for any obstructions in the cables or to lubricate the moving parts as per the maintenance instructions provided.
- Q: Is there a warranty for the Uflex Twin Lever Control? A: Warranty details may vary, so it's best to consult the manufacturer's guidelines or the retailer for specific warranty information related to this product.
- Q: What color options are available for the Uflex Twin Lever Control? A: The Uflex Twin Lever Control is available in black, which is designed to blend seamlessly with most marine interiors.
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