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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Uflex Zero Torque Rotary Steering Helm made of? A: The Uflex Zero Torque Rotary Steering Helm is made of durable plastic, ensuring longevity and resistance to wear.
- Q: How does the Zero Torque feature benefit steering? A: The Zero Torque feature allows for smooth and effortless steering, reducing the strain on the user, especially during long periods of operation.
- Q: Is this steering helm compatible with all boat types? A: The Uflex Zero Torque Rotary Steering Helm is designed for compatibility with various boat types, but it's essential to check compatibility with your specific boat model before installation.
- Q: What are the dimensions of the Uflex steering helm? A: The dimensions of the Uflex Zero Torque Rotary Steering Helm can vary; please refer to the product specifications for exact measurements.
- Q: Can I install the Uflex Zero Torque Rotary Steering Helm myself? A: Installation can be completed by those with basic mechanical skills, but it's recommended to consult a professional if you're unsure about the process.
- Q: What type of maintenance does this steering helm require? A: Regular inspections for wear and tear, along with cleaning the helm to prevent debris buildup, are recommended for optimal performance.
- Q: Does the Uflex Zero Torque Rotary Steering Helm come with a warranty? A: Yes, the Uflex Zero Torque Rotary Steering Helm typically comes with a manufacturer's warranty; please check the specific product listing for warranty details.
- Q: What is the weight of the Uflex Zero Torque Rotary Steering Helm? A: The weight of the Uflex Zero Torque Rotary Steering Helm is lightweight, making it easy to handle during installation, but specific weight details can be found in the product specifications.
- Q: Is there a recommended control cable for use with this helm? A: It is advisable to use Uflex control cables for optimal compatibility and performance, but ensure they match your boat's requirements.
- Q: What is the return policy for the Uflex steering helm? A: The return policy can vary by retailer; please review their specific return policy for details on returns and exchanges.
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