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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Unigear Ski Boot Bag? A: The Unigear Ski Boot Bag has a capacity of 50 liters, providing ample space for your ski gear and accessories.
- Q: What materials are used in the construction of this ski boot bag? A: This ski boot bag is made from durable 1050D Nylon, ensuring it withstands harsh weather conditions and rough handling.
- Q: Can this bag hold both ski boots and snowboard gear? A: Yes, the Unigear Ski Boot Bag is designed to accommodate ski boots, snowboard gear, helmets, goggles, gloves, and other accessories.
- Q: Is the Unigear Ski Boot Bag waterproof? A: While the bag is made from water-resistant 1050D Nylon, it is advisable to keep it away from heavy rain or snow for prolonged periods.
- Q: Does the bag have padded compartments for delicate items? A: Yes, the bag features padded compartments to protect your helmet and goggles from impacts during transport.
- Q: What are the dimensions of the Unigear Ski Boot Bag? A: The bag's dimensions are optimized for travel, but specific measurements can be found on the product page or user manual.
- Q: Is there a warranty included with the purchase of this bag? A: Details about the warranty can vary, so it's best to check the manufacturer's website or the retailer's policies for warranty information.
- Q: How do I clean the Unigear Ski Boot Bag? A: For cleaning, wipe the outside with a damp cloth and mild soap. Avoid using harsh detergents or putting it in a washing machine.
- Q: Does the bag have adjustable straps for comfort? A: Yes, the ski boot bag includes adjustable straps to ensure a comfortable fit when carrying.
- Q: Can this bag be used for purposes other than skiing or snowboarding? A: Absolutely! The Unigear Ski Boot Bag can also be used for carrying other sports gear or even as a travel bag.
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