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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size is the Unigear Ski Boot Bag? A: The Unigear Ski Boot Bag has a capacity of 50 liters, making it spacious enough to accommodate ski boots, a helmet, goggles, gloves, skis, snowboards, and other accessories.
- Q: What material is the Unigear Ski Boot Bag made of? A: The bag is made from Ethylene Vinyl Acetate (EVA), a durable and water-resistant material that provides excellent protection for your ski gear.
- Q: Can I fit my snowboard in this bag? A: Yes, the Unigear Ski Boot Bag is designed to hold snowboards along with other ski accessories, making it versatile for both skiing and snowboarding.
- Q: Is the bag waterproof? A: While the bag is made from water-resistant material, it is recommended to keep it dry and avoid submerging it in water to ensure the longevity of your gear.
- Q: Does the Unigear Ski Boot Bag have any padding for protection? A: Yes, the bag features padding to help protect your ski boots and gear during travel, reducing the risk of damage.
- Q: How should I clean the Unigear Ski Boot Bag? A: To clean the bag, wipe it down with a damp cloth and mild soap. Avoid using harsh chemicals as they may damage the material.
- Q: What are the dimensions of the Unigear Ski Boot Bag? A: The dimensions of the Unigear Ski Boot Bag are designed to comfortably hold ski gear, though specific measurements are not provided in the product details.
- Q: Is this bag suitable for air travel? A: Yes, the Unigear Ski Boot Bag is designed for travel, including air travel, and can easily fit in overhead compartments or checked baggage.
- Q: Are there any additional pockets in the bag? A: The bag includes multiple compartments and pockets for organized storage of smaller items, such as goggles and gloves.
- Q: What color options are available for the Unigear Ski Boot Bag? A: The Unigear Ski Boot Bag is available in blue, providing a stylish yet functional option for ski travel.
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