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X XBEN multipurpose ropes are best for rescue work,caving,hiking
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the diameter of the X XBEN Outdoor Climbing Rope? A: The X XBEN Outdoor Climbing Rope has a diameter of 8MM.
- Q: How long is the climbing rope? A: The rope is 40 meters long, which is approximately 132 feet.
- Q: What materials are used in the construction of this climbing rope? A: The climbing rope is made of high-strength polyester with a multi-core multilayer structure for added durability.
- Q: Can this rope be used for tree climbing? A: Yes, this rope is suitable for tree climbing as well as various other activities like rock climbing, rescuing, and camping.
- Q: Does the rope come with hooks? A: Yes, the rope features firmness hooks on the end to provide safety and a reliable environment during use.
- Q: What precautions should I take when using this climbing rope? A: Before using the rope, check for knots or scars, avoid dirt and moisture, keep it away from sharp objects and high temperatures, and do not lend it to others.
- Q: Is the climbing rope suitable for rescue operations? A: Yes, the X XBEN climbing rope is designed for various rescue operations, making it a reliable choice for emergencies.
- Q: How should I care for and maintain this climbing rope? A: To maintain the rope's integrity, clean it after use, avoid wetting it, and store it away from sharp objects and extreme heat.
- Q: What is the maximum tensile strength of this rope? A: The climbing rope features high tensile strength, although specific strength ratings are not provided in the product details.
- Q: Is this rope suitable for boating and fishing activities? A: Yes, the rope can also be used for boating and fishing, along with other activities like camping and engineering protection.
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