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Zalava has always been aimed to providing customers with a professional and high-quality product, so that you can have a good experience during using it IMPROVEMENT 1 Locking carabiner, more safety and durable OUR SERVIcE 1 24H online service, 2 we will send replacement at no charge for missingdefect parts at first time
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the Zalava D-Clip carabiner made of? A: The Zalava D-Clip carabiner is made of durable aluminum, ensuring a lightweight yet strong construction.
- Q: How does the locking mechanism work on the carabiner? A: The carabiner features a locking mechanism that securely locks the gate in place, providing added safety and preventing accidental openings.
- Q: What is the weight capacity of the Zalava 2” D-Clip? A: The Zalava 2” D-Clip carabiner is designed to hold a significant amount of weight, typically up to 100 pounds, making it suitable for various uses.
- Q: Can this carabiner be used for outdoor activities? A: Yes, the Zalava D-Clip carabiner is ideal for outdoor activities such as hiking, camping, and climbing, thanks to its sturdy design.
- Q: Is the Zalava D-Clip carabiner rust-resistant? A: Yes, being made of aluminum, the Zalava D-Clip carabiner is resistant to rust, making it suitable for use in various weather conditions.
- Q: How many carabiners are included in the package? A: The Zalava product includes a total of 6 carabiners in the package.
- Q: Can the carabiner be used for keychains? A: Absolutely, the Zalava D-Clip carabiner is perfect for use as a keychain clip, providing a secure way to attach and carry your keys.
- Q: What is the length of the Zalava D-Clip carabiner? A: The Zalava D-Clip carabiner is 2 inches in length, making it compact and easy to carry.
- Q: Is customer service available if I have issues with the product? A: Yes, Zalava offers 24-hour online customer service and will provide replacements at no charge for any missing or defective parts.
- Q: What colors are available for the Zalava D-Clip carabiner? A: The Zalava D-Clip carabiner is available in a green color option.
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