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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight range of the ZEAGUS Grip Strength Trainer? A: The ZEAGUS Grip Strength Trainer is available in various weight ranges including 50-200LB, 200-350LB, and 50-350LB options, catering to different training needs.
- Q: Who can benefit from using the hand grip strengthener? A: This hand grip strengthener is suitable for athletes, fitness coaches, musicians, and anyone looking to improve their hand, wrist, and finger strength.
- Q: Is the grip strength trainer effective for rehabilitation? A: Yes, the grip strength trainer is designed to enhance strength and flexibility in the forearms, wrists, fingers, and hands, making it an excellent tool for rehabilitation from injuries.
- Q: What materials are used in the construction of the ZEAGUS hand gripper? A: The hand gripper features knurled aluminum handles and high-quality springs, ensuring durability and a comfortable grip during workouts.
- Q: Can the grip strength trainer be used by people of all ages? A: Absolutely, the ZEAGUS grip strength trainer is designed for all hand sizes and can be used by children, adults, beginners, and experienced users alike.
- Q: Is the grip strength trainer portable? A: Yes, the ZEAGUS grip strength trainer is lightweight and compact, making it easy to carry in a bag or pocket for on-the-go workouts.
- Q: How should I care for my grip strength trainer? A: To maintain your grip strength trainer, keep it clean and dry. Avoid exposing it to excessive moisture and store it in a cool, dry place when not in use.
- Q: Can I use this hand gripper while traveling? A: Yes, the portable design of the ZEAGUS grip strength trainer allows you to use it conveniently while traveling, ensuring you can maintain your workout routine anywhere.
- Q: What if I have questions or issues with the product? A: If you have any questions or concerns regarding the grip strength trainer, ZEAGUS offers friendly customer service that will respond to your inquiries within 24 hours.
- Q: Is there a warranty or guarantee with the hand grip strengthener? A: Please refer to the manufacturer's policy for warranty or guarantee details regarding the ZEAGUS Grip Strength Trainer, as this information may vary.
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