Zoom
bivy sack
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions and weight of the Zmoon Emergency Sleeping Bag? A: Each survival sleeping bag measures 80 x 35 inches and weighs 4.1 oz, making it lightweight and compact for easy transport.
- Q: Is the Zmoon Emergency Sleeping Bag waterproof? A: Yes, the Zmoon Emergency Sleeping Bag is made from waterproof material, ensuring protection from rain and harsh weather conditions.
- Q: Can I reuse the Zmoon Emergency Sleeping Bag? A: Yes, the Zmoon Emergency Sleeping Bag is durable and designed for repeated use, allowing you to fold it back into the waterproof stuff sack after each use.
- Q: What material is the Zmoon Emergency Sleeping Bag made from? A: The Zmoon Emergency Sleeping Bag is made from high-quality nylon, which is tear-resistant, windproof, and waterproof.
- Q: How do I store the Zmoon Emergency Sleeping Bag? A: The sleeping bag comes rolled up inside a durable waterproof nylon stuff sack, making it easy to store in a backpack, glove box, or emergency kit.
- Q: What situations are the Zmoon Emergency Sleeping Bags suitable for? A: These sleeping bags are ideal for camping, hiking, outdoor activities, emergency situations, or as a backup in your car during winter storms.
- Q: Can the Zmoon Emergency Sleeping Bag serve multiple purposes? A: Yes, it can be used as a tent footprint, rain poncho, ground cover, bivouac sack, wind blocker, and more, making it a versatile outdoor essential.
- Q: How many sleeping bags are included in the package? A: The package includes two emergency sleeping bags, providing extra value for your outdoor adventures.
- Q: What should I do if the Zmoon Emergency Sleeping Bag gets dirty? A: For cleaning, gently wipe the surface with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the material.
- Q: Is the Zmoon Emergency Sleeping Bag suitable for all body sizes? A: Yes, the sleeping bag measures 80 x 35 inches, making it suitable for covering any adult body comfortably.
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