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Only use the correct chain tool for fitting the pin Never try to re-insert a pin and measure the chain carefully before initial fitting Always use a new connecting link, when renewing chain If in doubt consult a specialist cycle dealer
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the ZONKIE Bike Chain? A: The ZONKIE Bike Chain is sized at 1/2 × 1/8 inch and consists of 116 links.
- Q: Is the ZONKIE Bike Chain easy to install? A: Yes, the ZONKIE Bike Chain features chain joints for the magic buckle, making it easy to install, disassemble, and clean.
- Q: What material is the ZONKIE Bike Chain made from? A: The ZONKIE Bike Chain is made from alloy steel, ensuring durability and strength.
- Q: Can I reuse the connecting link when installing a new chain? A: It is recommended to always use a new connecting link when renewing the chain for optimal performance.
- Q: How do I maintain the ZONKIE Bike Chain? A: To maintain the chain, clean it regularly and lubricate it to ensure smooth operation and prevent rust or corrosion.
- Q: Is this chain suitable for single-speed bicycles? A: Yes, the ZONKIE Bike Chain is specifically designed for single-speed bicycles.
- Q: What should I do if I have doubts about fitting the chain? A: If in doubt, it is best to consult a specialist cycle dealer to ensure proper installation.
- Q: Does the ZONKIE Bike Chain offer good lubrication? A: Yes, it features smooth lubrication with surface polishing and internal oiling for efficient performance.
- Q: What tests are conducted to ensure the quality of this chain? A: Professional equipment tests the spacing and technical data to ensure accurate matching and quality.
- Q: Is the ZONKIE Bike Chain resistant to rust and corrosion? A: Yes, the chain is designed to be durable and resistant to rust and corrosion.
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