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Only use the correct chain tool for fitting the pin Never try to re-insert a pin and measure the chain carefully before initial fitting Always use a new connecting link, when renewing chain If in doubt consult a specialist cycle dealer
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What type of bicycles is the ZONKIE Single-Speed Bicycle Chain suitable for? A: The ZONKIE Single-Speed Bicycle Chain is specifically designed for single-speed bicycles, ensuring compatibility and optimal performance.
- Q: What is the length of the ZONKIE bicycle chain? A: The ZONKIE bicycle chain has a total length of approximately 147.32 cm, consisting of 116 links, which meets the length requirements for most single-speed bicycles.
- Q: What material is the ZONKIE bicycle chain made from? A: The chain is made of high-carbon steel, which is more durable and tough compared to low-carbon steel, providing enhanced strength.
- Q: How do I install the ZONKIE bicycle chain? A: Installation is easy with the included quick-connect buckles, allowing for a quick and convenient connection of the chain without the need for complex tools.
- Q: Does the ZONKIE chain rust easily? A: The chain features a high-quality paint coating that helps prevent rusting, keeps it bright in color, and reduces fading over time.
- Q: What is the maximum tensile strength of the ZONKIE bicycle chain? A: The maximum tensile strength of the ZONKIE bicycle chain is 850 kg, providing reliable performance under normal riding conditions.
- Q: Can I reuse the connecting link when renewing the chain? A: It is recommended to always use a new connecting link when renewing the chain to ensure proper functionality and safety.
- Q: Is it necessary to consult a specialist for chain installation? A: If you are unsure about the installation process, it is advisable to consult a specialist cycle dealer for assistance to avoid potential damage.
- Q: What tools do I need to install the ZONKIE bicycle chain? A: You only need a correct chain tool for fitting the pin, which is essential for proper installation.
- Q: What precautions should I take before fitting the ZONKIE chain? A: Measure the chain carefully before initial fitting, and never try to re-insert a pin, as this can compromise the integrity of the chain.
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