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Only use the correct chain tool for fitting the pin Never try to re-insert a pin and measure the chain carefully before initial fitting Always use a new connecting link, when renewing chain If in doubt consult a specialist cycle dealer
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What type of bicycles is the ZONKIE chain suitable for? A: The ZONKIE Single-Speed Bicycle Chain is specifically designed for single-speed bicycles, ensuring optimal compatibility and performance.
- Q: What is the length of the ZONKIE bicycle chain? A: The ZONKIE chain has a total length of 147.32 cm, which is equivalent to 116 links, making it suitable for most single-speed bicycle applications.
- Q: What material is the ZONKIE bicycle chain made from? A: The chain body is constructed from high-carbon steel, which provides greater toughness compared to low-carbon steel, enhancing durability and strength.
- Q: How do I install the ZONKIE bicycle chain? A: Installation is convenient; the package includes two quick-connect buckles that allow for a fast and easy connection of the chain.
- Q: Does the ZONKIE chain rust easily? A: No, the surface of the ZONKIE chain is coated with high-quality paint, which helps prevent rust and maintains its bright color over time.
- Q: Can I reuse the connecting link when renewing the chain? A: It is recommended to always use a new connecting link when renewing the chain for optimal performance and safety.
- Q: What is the maximum tensile force of the ZONKIE chain? A: The ZONKIE bicycle chain has a maximum tensile force of 850 kg, ensuring it can handle significant stress during use.
- Q: Is there a specific tool required for installing the ZONKIE chain? A: Yes, it is important to use the correct chain tool for fitting the pin; avoid attempting to re-insert a pin without the proper tool.
- Q: What precautions should I take when fitting the ZONKIE chain? A: Measure the chain carefully before initial fitting and consult a specialist cycle dealer if you have any doubts about installation.
- Q: What color variations are available for the ZONKIE chain? A: The ZONKIE Single-Speed Bicycle Chain is available in an orange color, adding a vibrant aesthetic to your bicycle.
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