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Only use the correct chain tool for fitting the pin Never try to re-insert a pin and measure the chain carefully before initial fitting Always use a new connecting link, when renewing chain If in doubt consult a specialist cycle dealer
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the ZONKIE bicycle chain? A: The ZONKIE bicycle chain is sized at 1/2 x 1/8 inches.
- Q: How many links does this bicycle chain have? A: The chain has 116 links, which is suitable for most single-speed bicycles.
- Q: What material is the bicycle chain made of? A: The chain is made of high-carbon steel, providing greater toughness compared to low-carbon steel.
- Q: Is this chain suitable for multi-speed bicycles? A: No, this chain is specifically designed for single-speed bicycles only.
- Q: What is the maximum tensile force of the chain? A: The maximum tensile force of the ZONKIE chain is 850 kg.
- Q: Does the chain come with installation accessories? A: Yes, the package includes two quick-connect buckles to facilitate easy installation.
- Q: How long is the chain in total when laid out? A: The total length of the chain is approximately 147.32 cm.
- Q: What makes the chain resistant to rust? A: The surface of the chain is wrapped with high-quality paint, which helps prevent rust and fading.
- Q: Can I reuse the pin when fitting the chain? A: No, it is advised to always use a new connecting link when renewing the chain and not to re-insert a pin.
- Q: How should I care for the bicycle chain? A: It is recommended to regularly clean the chain and check for wear, replacing it if necessary to maintain optimal performance.
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