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Only use the correct chain tool for fitting the pin Never try to re-insert a pin and measure the chain carefully before initial fitting Always use a new connecting link, when renewing chain If in doubt consult a specialist cycle dealer
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What type of bicycle is the ZONKIE chain suitable for? A: The ZONKIE Single-Speed Bicycle Chain is specifically designed for single-speed bicycles.
- Q: What is the material of the ZONKIE bicycle chain? A: The chain is made from high-carbon steel, which provides greater toughness compared to low-carbon steel.
- Q: How many links does the ZONKIE chain have? A: The ZONKIE chain has 116 links, with a total length of approximately 147.32 cm.
- Q: Is the ZONKIE chain rust-resistant? A: Yes, the surface of the chain is coated with high-quality paint, making it resistant to rust and helping maintain its bright color.
- Q: What tools are needed to install the ZONKIE chain? A: You will need a chain tool to fit the pin of the chain. It is recommended to use a new connecting link when renewing the chain.
- Q: Can I re-insert a pin on the ZONKIE chain? A: It is not advisable to re-insert a pin; always use a new connecting link for best results.
- Q: Does the ZONKIE chain come with installation accessories? A: Yes, the package includes two quick-connect buckles for easy and convenient installation.
- Q: What is the tensile strength of the ZONKIE chain? A: The maximum tensile force of the ZONKIE chain is 850 kg.
- Q: How should I measure the chain before installation? A: Always measure the chain carefully before initial fitting to ensure proper compatibility with your bicycle.
- Q: Where can I find customer reviews for the ZONKIE chain? A: You can find customer reviews for the ZONKIE chain on various online retail platforms that sell bicycle accessories.
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